Refund Policy

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1. Overview

At Webcraftians, we strive to ensure that our customers are satisfied with the services we provide. If you are not satisfied with your purchase, we’re here to help.

2. Refund Eligibility

To be eligible for a refund, you must meet the following conditions:

  • You must request a refund within 30 days of your purchase.
  • The service must not have been fully completed or delivered.
  • There must be a valid reason for requesting a refund, such as a failure to meet the agreed-upon service level.

3. Non-Refundable Services

Certain services are non-refundable. These include:

  • Completed web development projects.
  • Custom software development that has been delivered as per the specifications.
  • Consultation fees.
  • Third-party services and products purchased on your behalf.

4. Refund Process

To request a refund, please contact our support team at [Your Support Email]. Provide your order number, the reason for the refund request, and any supporting documentation.

Once we receive your request, we will review it and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment within [number of days] days.

5. Late or Missing Refunds

If you haven’t received a refund within the expected timeframe, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [Your Support Email].

6. Contact Us

If you have any questions about our Refund Policy, please contact us: